If you’ve ever flown with TUI, easyJet, Ryanair, or Jet2, you might be able to claim up to a whopping £1,400. While it might sound too good to be true, it’s all linked to an old worldwide agreement from 1999, known as the Montreal Convention. Importantly, this convention holds airlines accountable for many things including health harms, flight delays, cancellations and any loss or damage to bags on your flight. It also means that if these blunders occur, you can ask for your money back, reports the Liverpool Echo. The heaviest claims generally come about when an airline has lost a passenger’s luggage. As stated on TUI’s website: “The air carrier is liable for destruction, loss or damage to baggage up to 1,288 SDRs (approximately £1,400). In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage the carrier is liable only if at fault.”
easyJet, TUI, Ryanair and Jet2 have to abide by the Montreal Convention
(Image: Ben Queenborough/PinPep)
Furthermore, TUI mentions that the maximum refund for delayed bags is around £1,400. If your luggage is lost or damaged, you are encouraged to inform TUI within seven days. Just like TUI, easyJet, Ryanair and Jet2 also have to abide by this agreement, so they could also fork out up to £1,400 per passenger. Ryanair specifically detailed that for damaged bags, travellers must report it upon arrival at the airport, following that by making a claim to Ryanair within seven days. For lost luggage, again, travellers should report it at the airport upon arrival and make a claim within 21 days.
TUI states that the maximum refund for delayed bags is around £1,400
(Image: Getty Images)
If you have any trouble with your bags on a Jet2 flight, the website says: “If you experience any loss, damage, or delay to your baggage you must tell our team straight away. Please make sure that you complete a Property Irregularity Report (PIR) before leaving the airport, as without this document our Customer Services team may not be able to process your claim. You will also need to keep a copy of the completed PIR.” Remember, there are special rules in the EU about claiming money back if your flight is late or cancelled. If they cancel your flight, you get your money back, but if your flight is delayed, what you get depends on how far you were going and how long you had to wait. Usually, if you’re stuck waiting for more than two hours, you should get: A reasonable amount of food and drink (often provided in the form of vouchers) A means for you to communicate (often by refunding the cost of your calls) Accommodation, if you are re-routed the next day (usually in a nearby hotel) Transport to and from the accommodation (or your home, if you are able to return there)
There are special rules in the EU about claiming money back if your flight is late or cancelled
(Image: Getty)
If the airline doesn’t give you vouchers or pay right away, save your receipts if you spend any money – but don’t spend too much or they might not give you your money back. Check the Civil Aviation Authority website to find out more. If you’re travelling and want to avoid the risk of your bag being lost, you can get a Ryanair Airlines Underseat Cabin Bag from Amazon for just £10.39. Or a Prestwick Cabin in Grey by luxury suitcase brand Antler, which is now only £85 in the sale, reduced from £170. If you’re looking to check a larger bag in, you could get Antler’s Clifton Large Suitcase in Oak Brown for £168, reduced from £240. Or the Aerolite Large Lightweight suitcase from Amazon for £59.48, which is down from £69.99.Story SavedYou can find this story in My Bookmarks.Or by navigating to the user icon in the top right.Follow OK! MagazineFacebookTwitterMore OnTravelAirline
